CMN TELETHON: About Faxton - St. Lukes Healthcare

Phone 315-624-6000

Faxton Campus
1676 Sunset Avenue, Utica, NY

St. Luke's Campus
1656 Champlin Avenue, New Hartford, NY

Scott H. Perra, FACHE -  President/CEO
Governed by a 24-member Board of Directors

Number of full & part-time employees: 3,500

Total number of beds:
Faxton Campus - 26
St. Luke's Campus Acute Care - 346
St. Luke's Home Long Term Care: 242

Operating Budget: $312 Million

Faxton-St. Luke's Healthcare, a not-for-profit organization, offers Centers of Excellence at its Faxton and St. Luke's Campus locations.

Faxton Campus

  • The Regional Dialysis Center
  • The Regional Cancer Center
  • The Regional Rehabilitation Center
  • The Women's Center

St. Luke's Campus

  • Mohawk Valley Vascular Center
  • Mohawk Valley Heart Institute
  • Surgical & Ambulatory  Services
  • Women's and Children's Services
  • Senior and Continuing Care
  • Total Joint Program
  • Bariatric Surgery Program
  • Stroke Center

Our eight primary care offices located throughout Oneida and Herkimer Counties, including the North Country, and our role in the Mohawk Valley Heart Institute, The Regional Cancer Program, and Community Diabetes Program, in cooperation with St. Elizabeth Medical Center, exemplify our commitment to provide accessible, quality healthcare to the community.

Faxton-St. Luke's Healthcare is a Tobacco-Free Establishment.  View our Tobacco-Free Environment Policy for more information.

Highlights of 2008

  • The Faxton-St. Luke’s Healthcare (FSLH) and Mohawk Valley Network (MVN) Board of Directors announced the retirement of  Keith A. Fenstemacher, President and Chief Executive Officer of FSLH and MVN, on December 31, 2008. The Board selected Scott H. Perra, FACHE, the current FSLH Executive Vice President and Chief Operating Officer, as the healthcare system’s President and Chief Executive Officer effective January 1, 2009.
  • Faxton-St. Luke’s Healthcare was named one of the nation's performance improvement leaders by Thomson Reuters, the world’s leading source of intelligent information for businesses and professionals. Faxton-St. Luke’s Healthcare and its leadership team were recognized as one of the Top 100 Hospitals in the Nation for making the greatest progress in improving hospital-wide performance over five consecutive years (2002-2006). The 2007 Thomson Reuters 100 Top Hospitals®: Performance Improvement Leaders set national benchmarks for the rate and consistency of improvement in clinical outcomes, safety, hospital efficiency, and financial stability. The hospital and its medical staff have made major strides in increasing the quality and efficiency of our services.
  • Faxton-St. Luke’s Healthcare was named Business of the Year by the Mohawk Valley Chamber of Commerce for not-for-profit organizations with 50 employees or more.
  • Faxton-St. Luke’s Healthcare was recognized as one of the nation’s top hospitals in National Research Corporation’s 2008/09 Consumer Choice Awards for the fifth consecutive year.
  • Commission on Accreditation of Rehabilitation Facilities (CARF) announced that The Regional Rehabilitation Center at Faxton-St. Luke’s Healthcare has been awarded a five-year term of accreditation. An organization receiving a five-year term of accreditation has voluntarily put itself through a rigorous peer review process and demonstrated to a team of surveyors during an on-site survey that it is committed to conforming to CARF–CCAC’s accreditation conditions and standards. Furthermore, an organization that earns CARF–CCAC accreditation is commended on its quest for quality programs and services. The Regional Rehabilitation Center provides quality occupational, physical, speech, therapeutic recreation, and aqua therapies at the Faxton Campus, where inpatient rehabilitation is housed, as well as at the St. Luke’s Campus and St. Luke’s Home.
  • The Commission on Cancer (CoC) of the American College of Surgeons (ACoS) granted three-year approval with Commendation to the Cancer Program at The Regional Cancer Center of Faxton-St. Luke’s Healthcare.
  • Cardiac Rehabilitation celebrated its 30th anniversary. On October 23, 1978, St. Luke’s-Memorial Hospital opened its doors to exercising the first Cardiac Rehabilitation patient. It was the first cardiac rehabilitation program in Upstate New York and one of only 70 programs in the nation. The program is now part of the Mohawk Valley Heart Institute (MVHI), a program of Faxton-St. Luke’s Healthcare and St. Elizabeth Medical Center.
  • Faxton-St. Luke’s Healthcare, Utica College, and Burrstone Energy Center, LLC, were awarded $1 million in funding by the New York State Energy Research and Development Authority (NYSERDA) to help construct a $13 million, 3.5-megawatt Combined Heat and Power (CHP) co-generation facility located at the St. Luke’s Campus of Faxton-St. Luke’s Healthcare. The CHP co-generation facility will help reduce greenhouse gas emissions, provide more reliable services for hospital patients and college students, and significantly reduce the demand each institution places on the local utility grid.
  • Faxton-St. Luke’s Healthcare received $1.6 million to fund the centralization of St. Elizabeth Medical Center’s Obstetrical Care Service with its own OB Care Center. The new central community-based OB/GYN Care Center will be located at FSLH’s St. Luke’s Campus.
  • Wireless Internet was added at both the St. Luke’s and Faxton Campuses. The wireless network provides free Internet service to patients and visitors. It is also a part of the ongoing information technology program for Electronic Medical Records which is currently being used in the Emergency Department for bedside registration as well as nursing documentation, which is part of the Clinical Information System (Eclipsys). In the future, Faxton-St. Luke’s Healthcare staff will also use the wireless technology to collect patient information - facilitating a faster, more efficient workplace.
  • A security system was activated at Faxton-St. Luke’s Healthcare (FSLH) that offers additional security and protection to the organization’s smallest patients. The new security system for Maternity, Labor & Delivery, Nursery and Pediatrics, which was funded by the Children’s Miracle Network of the Faxton-St. Luke’s Healthcare Foundation, includes locked doorways that can only be accessed by swiping Staff ID badges at the entrance or by calling the unit using the telephone available at each unit entrance.
  • Relationship-Based Care (RBC) and Primary Nursing continue to be implemented and practiced hospital-wide. The concept reinforces patient-focused care for all areas of the hospital. Primary Nursing allows a patient to be assigned a main nurse who cares for them during their entire hospital stay. Faxton-St. Luke’s Healthcare is the first organization in the nation to implement RBC throughout the entire system including support services like nutrition and medical records.
  • Renovations began on the Allen-Calder First Floor at the St. Luke’s Campus, providing more private patient rooms and a new interior to better meet the needs of our patients and their families. Allen-Calder Second Floor renovations will begin in 2009.
  • Barbara Kennard of Clinton won the 12thannual Children’s Miracle Network (CMN) Miracle Home Makeover project. The fund raiser for Faxton-St. Luke’s Healthcare has built miracles for the children of our community raising more than $2 million in the past 12 years to benefit women and children’s services at Faxton-St. Luke’s Healthcare and this year – for the ninth consecutive year – the tickets sold out weeks in advance.
  • Faxton-St. Luke’s Healthcare’s (FSLH) Senior Network Health (SNH) celebrated its 10th anniversary in 2008. The program is a stay at home alternative to institutional nursing home care. It is a managed long-term health care plan for individuals who need assistance with day-to-day health maintenance and support activities and are able to live in the comforts of home with the caring faces of family and friends nearby. Unlike traditional home care services, SNH is structured around personalized care management and an extensive array of community-based long-term care services. Nursing professionals with expertise in community- based long-term care create and coordinate a plan of care that is designed to fit each member's individual care needs.
  • Visiting Nurse Association has successfully received a three-year re-accreditation with a commendation, by the Community Health Accreditation Program (CHAP).  CHAP is the gold standard in home care accreditation and has more than 3500 standards for an organization to meet.

    The commendation received was for VNA’s Telehealth program, and specifically for participation in the development of the Home Care Association Telehealth Manual.  Jason Falk, RN, BSN contributed his experiences and best practices used in the development of VNA’s Telehealth program.   

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