Postal Service halts efficiency study in Utica

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Postal Service halts efficiency study in Utica

Story Created: Sep 1, 2009 at 3:08 PM EST

Story Updated: Sep 1, 2009 at 3:37 PM EST

UTICA, N.Y. (WKTV) - A study to determine if consolidating mail processing operations in the area would increase postal service efficiency has been halted.

In a statement issued Tuesday, Edward F. Phelan, District Manager for the Albany District of the Postal Service provided an update to postal employees and customers on the status of local mail efficiency studies in Utica.

The Postal Service conducted an Area Mail Processing study to determine if efficiency could be increased by consolidating mail processing operations performed at the Utica Processing and Distribution Facility with those performed at the Syracuse Processing and Distribution Center.

"While conducting the study, the Postal Service determined there are service issues that are still being worked on and cannot be resolved at this time," Phelan said. "Therefore, we wish to inform you that we have halted the Utica study."

When asked for an example of what those service issues are, a Postal Service employee gave the following example: If the distribution center were to be moved to another area, would you get your mail in the same amount of time?

Because they can't currently solve such a service issue, the Postal Service said that the study on delivery could not be completed at this time.

Earlier this spring, the Postal Service initiated studies that considered the consolidation of some postal operations now conducted in the Utica Processing and Distribution Facility, located at 100 Pitcher Street in Utica, into operations in the Syracuse Processing and Distribution Center.

"I understand that this AMP study did cause some concern," Phelan said. "I personally thank you for your patience, cooperation and understanding of the need to conduct this study."

The Utica AMP study was one of four undertaken by the Albany District. The Postal Service's Albany District reaches more than 3.5 million postal customers served by 718 Post Offices in an area that stretches from the Massachusetts and Canadian borders west to Waterloo and south to Binghamton and the Southern Tier.