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Chobani addresses bloated cups concerns
(WKTV) - Greek yogurt maker Chobani released a statement on their Facebook hoping to clear the air about some concerns of swelling or bloating cups of yogurt.
Idaho media outlet, KTVB, reported that complaints caused the company to remove some of the products from shelves and that there has been no official recall.
The company released the following statement: " Here at Chobani, nothing is more important to us than the quality of our products and the safety and satisfaction of our customers. Recently, we heard quality concerns surrounding certain cups, which were experiencing swelling or bloating.
We've been diligently working with our retail partners and have voluntarily and proactively removed and replaced the majority of potentially affected cups with the code 16-012, expiration dates 9/11/2013 - 10/7/ 2013 to ensure our fans are met with only the best experience when enjoying our products.
In order to deliver upon our very rigid quality standards, we ask that if you've purchased cups with these code dates to contact our Customer Loyalty Team directly at http://chobani.com/who-we-are/contact so we can coordinate replacements.
Please know that we apply the same standards of excellence to our customer service as we do to our products and can assure you great care within 24 hours or less.
We're committed to crafting only the best-tasting, highest-quality yogurt made with only natural ingredients, which means all of our products are free of preservatives. As we continue along our journey to provide better options to people everywhere, we thank you for your continued support. Without you, Chobani simply wouldn't be possible."