Texting to 911 will be a reality in Oneida County soon

By WKTV News

(WKTV) - Only three states have 911 texting as an option.

And while New York is not one of them, Oneida County does have it -- sort of.

An upgrade that will allow emergency texting is scheduled to be up and running by the end of summer. Being able to text to 911 would help the deaf, deaf-blind and speech disability community.

While officials encourage calling 911 over texting, there are some situations where calling isn't the safest option.

"Sometimes, there would be cases where a person can't talk -- where it's too dangerous to talk," said Gerald Pedersen, deputy director of emergency services. "This would allow people to send a text."

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