SEVERE WX : Lake Effect Snow Warning - Winter Weather Advisory View Alerts

Crisis Text Line CEO fired amid staff revolt

Crisis Text Line, a high-profile crisis hotline backed by millions of dollars from some of tech's biggest names, said Friday that the nonprofit's board of di...

Posted: Jun 13, 2020 10:38 AM

Crisis Text Line, a high-profile crisis hotline backed by millions of dollars from some of tech's biggest names, said Friday that the nonprofit's board of directors "voted to terminate" its CEO and founder effective immediately following accusations of inappropriate conduct, according to a letter from the board sent to staffers and leadership and shared with CNN Business.

The ousted executive, Nancy Lublin, previously referred to Crisis Text Line as a "giant love machine," but inside the seven-year-old organization, staffers have recently staged a virtual walkout, demanding its board and leadership take steps to create an "anti-racist" organization.

"Crisis Text Line is not the safe and welcoming place it should be," the board's letter said. "We recognize and apologize for our role in enabling this environment to persist. We take full accountability and are ready to address these issues head-on. No form of racism or bullying of any kind will be tolerated at Crisis Text Line."

CNN Business made repeated attempts to contact Lublin for comment, but received no response.

Lublin will also vacate her board seat, which will be filled with a staffer, elected by peers on an annual basis, the letter said. As the nonprofit searches for a new CEO, board member Dena Trujillo will step into the role as the interim CEO.

Additionally, at least two members of the board will be replaced with black, indigenous, or persons of color candidates, according to the letter. The nonprofit's head of communications, Ashley Womble, is on administration leave while an independent investigation is conducted.

The letter makes clear that more could have been done sooner.

"In 2018 the Board of Directors was made aware of concerns at Crisis Text Line about inappropriate conduct of individuals in leadership positions, including CEO Nancy Lublin. We were given the opportunity to take action, but failed to do enough," it reads.

Crisis Text Line was founded in August 2013 by Lublin, then the CEO of DoSomething.org, a non-profit focused on youth activism, and was eventually spun out into its own organization. It raised nearly $24 million in 2016.

This week, using the Twitter hashtag #NotMyCrisisTextLine, people have drawn attention to the walkout and levied allegations of a toxic workplace under Lublin's leadership.

DoSomething.org did not immediately respond to request for comment.

DoSomething.org's board is reviewing the situation, according to Aria Finger, the organization's current CEO. In a series of tweets Friday afternoon, Finger, who previously worked under Lublin before being promoted to CEO five years ago, addressed recently made allegations of a toxic and abusive workplace.

"I must acknowledge the responsibility I had during that time, as well as the power that I could have used, to better support my colleagues," she tweeted, adding that she has not done enough "especially internally" to address racial inequity. "Not even close."

The blowback comes at a time when the nation is more broadly confronting inequality and social justice, and as organizations and brands, including Crisis Text Line, are making public statements about racism.

New York Coronavirus Cases

County data is updated nightly.

Cases: 1255971

Reported Deaths: 41173
CountyCasesDeaths
Queens1569407852
Kings1538388057
Suffolk1272872589
Nassau1138122551
Bronx1051755272
Westchester844201797
New York753193439
Erie517181371
Richmond447371380
Monroe44007760
Rockland31668806
Orange28574642
Onondaga27492528
Oneida16660342
Dutchess16541311
Albany16168255
Niagara11933241
Broome10981255
Saratoga914080
Schenectady8587124
Ulster7642191
Rensselaer6772104
Putnam644774
Chemung5567108
Chautauqua554156
Oswego487265
Ontario469482
Steuben4560131
Cayuga437269
Sullivan379849
Genesee365198
Wayne364651
Herkimer356156
St. Lawrence354759
Cattaraugus337361
Jefferson314522
Madison310876
Livingston267740
Tompkins264123
Cortland262854
Columbia243269
Allegany234775
Montgomery219774
Tioga219154
Wyoming213542
Clinton212918
Fulton207052
Warren204538
Greene202557
Orleans190868
Chenango175040
Otsego164623
Washington147324
Lewis145924
Seneca121846
Franklin11299
Delaware100020
Essex97218
Schoharie8895
Yates81316
Schuyler71410
Hamilton1461
Unassigned44104
Out of NY0165
Rome
Cloudy
27° wxIcon
Hi: 25° Lo: 22°
Feels Like: 27°
Binghamton
Cloudy
25° wxIcon
Hi: 27° Lo: 25°
Feels Like: 17°
Rome
Cloudy
27° wxIcon
Hi: 27° Lo: 24°
Feels Like: 27°
Rome
Cloudy
27° wxIcon
Hi: 20° Lo: 7°
Feels Like: 27°
WKTV Radar
WKTV Temperatures
WKTV Severe Weather
2021 Golfer's Paradise Card - 21 Courses for only $99.99
Saluting Those Who Are Proud 2 Serve