SEVERE WX : Frost Advisory View Alerts

Brindisi calls on Spectrum to refund customers for rate hikes, lack of service

Assemblyman Anthony Brindisi of Utica is demanding that Spectrum/Charter Communications give rebates to their current cable and internet customers.

Posted: Aug 1, 2018 1:51 PM
Updated: Aug 1, 2018 6:35 PM

Last week state regulators revoked their approval of Charter Communication’s merger with Time Warner Cable, ordering the cable company known locally as Spectrum to leave the state and find another company to provide service for its two million customers throughout New York.

Now, Assemblyman Anthony Brindisi of Utica is taking that one step further by demanding that the company give rebates to their current cable and internet customers.

Brindisi says he has received thousands of complaints from his constituents about high cable rates and some people not being able to receive internet services at all. Brindisi is now saying those customers deserve to get their money back.

RELATED: Public Service Commission orders Charter/Spectrum to leave New York State

Brindisi says he has a list of demands he is asking the Public Service Commission and the state Attorney General’s Office to include along with their order for Charter Communications to leave the state.

Brindisi pointed out during a news conference on Wednesday that the company has just 56 days left to provide a transition plan for cable and internet services for the state. Last week, the Public Service Commission said that Charter Communications is not meeting public benefit conditions that were agreed upon in 2016. Specifically, the company’s commitment to expand its broadband network to underserved areas.

Brindisi says Charter should provide reasonable compensation in rebate checks for its customers who have received cable rate increases above the national average, and he says customers who never received service upgrades should also receive compensation.

Brindisi’s final demand is that any company that takes over for Spectrum should negotiate in good faith with workers so that their pensions and healthcare benefits are not cut.

He says thousands of people have a problem with Spectrum’s service – or lack of service – locally.

“This box represents hundreds, I would probably say thousands, of petitions and responses that we got back from people within this region about the high prices they have been charged by Spectrum, about the poor customer service that they have received, or the lack of access to broadband and high-speed internet that they were promised when this company took over here in New York State,” Brindisi said.

Brindisi says this will not impact services for customers, and he says several other cable companies have already reached out to the state to pick up the service.

New York Coronavirus Cases

County data is updated nightly.

Cases: 2075539

Reported Deaths: 52770
CountyCasesDeaths
Kings27622810275
Queens2732379808
Suffolk1989063374
Nassau1818043159
Bronx1806976514
New York1363994432
Westchester1285842264
Erie878771773
Richmond737331800
Monroe659361063
Orange47706810
Rockland46564955
Onondaga37769670
Dutchess29064442
Albany24349350
Oneida22143505
Niagara19556356
Broome18258356
Saratoga15014166
Ulster13705251
Schenectady12924197
Rensselaer11049140
Putnam1052191
Chautauqua8749140
Chemung7486135
Oswego738190
Ontario726792
Steuben6710143
Sullivan651772
St. Lawrence645396
Cayuga615592
Jefferson584766
Wayne560267
Cattaraugus552687
Genesee5319123
Herkimer5077107
Clinton476933
Madison444088
Fulton431191
Livingston430758
Tompkins421451
Montgomery4178122
Columbia3974101
Cortland371060
Tioga365161
Warren356357
Wyoming347052
Allegany338684
Chenango337676
Otsego337647
Greene333475
Washington305555
Orleans303183
Lewis265534
Franklin251012
Delaware230137
Seneca197156
Schoharie164816
Essex157026
Yates116426
Schuyler102614
Hamilton3052
Unassigned13258
Out of NY0234
Utica
Cloudy
44° wxIcon
Hi: 59° Lo: 39°
Feels Like: 39°
Oneonta
Cloudy
40° wxIcon
Hi: 58° Lo: 36°
Feels Like: 34°
Herkimer
Cloudy
44° wxIcon
Hi: 60° Lo: 41°
Feels Like: 39°
Old Forge
Cloudy
44° wxIcon
Hi: 55° Lo: 37°
Feels Like: 39°
WKTV Radar
WKTV Temperatures
WKTV Severe Weather
Looking for work or looking to hire? Check out the WKTV Job Fair!
Saluting Those Who Are Proud 2 Serve