NY streamlines unemployment application process to better handle volume

If you're one of 810,000 New Yorkers who have tried to file for unemployment benefits since March 9th, but have been met with brick walls, dropped calls and dead ends, things could start looking up as soon as tonight.

Posted: Apr 9, 2020 6:13 PM
Updated: Apr 9, 2020 6:23 PM

UTICA, N.Y. -- If you're one of 810,000 New Yorkers who have tried to file for unemployment benefits since March 9th, but have been met with brick walls, dropped calls and dead ends, things could start looking up as soon as tonight.

"Today between 5 and 7 p.m., the system is going to go down to reboot -- 7 o'clock, the new application goes online. It's streamlined, there are fewer questions and one you get to the end of that, if you succesfully fill it out, it's going to say 'you're finished with the application process," said Governor Andrew Cuomo's secretary, Melissa DeRosa, during the governor's daily coronavirus briefing, Thursday. "If there's any information that's left blank, it's going to say 'don't call us' we'll call you within 72 hours."

Lt. Governor, Kathy Hochul, said that the clock doesn't start ticking once an applicant finally gets through to the appropriate person, online or on the phone; it starts ticking when you lost your job.

"The checks will be released retroactive to the day you lost your job. Even if it takes two, three, four weeks to get the application done because of the extreme backlog we have," said Hochul.

Nationwide, the job statistics are grim; roughly one in ten workers lost their jobs in the past three weeks. New York has extended unemployment benefits 13 weeks, up to 39.

"Our first priority is to get people back to work, but there may be people whose jobs are gone forever, certain industries, certain restaurants, certain small businesses, that just aren't going to be able to get back up on their feet again," said Hochul.

To file an unemployment claim online, visit: labor.ny.gov.

New York Coronavirus Cases

County data is updated nightly.

Confirmed Cases: 364965

Reported Deaths: 29484
CountyConfirmedDeaths
New York City19996821362
Nassau400342137
Suffolk392581861
Westchester331861352
Rockland13047626
Orange10292443
Erie5810504
Dutchess3847138
Monroe2791198
Onondaga2033127
Albany179676
Ulster164574
Sullivan134030
Putnam122758
Niagara97263
Oneida92946
Schenectady67329
Broome52844
Rensselaer46628
Saratoga46511
Columbia38032
Madison31010
Warren25226
Steuben24141
Greene23118
Washington22813
Orleans21033
St. Lawrence2002
Fulton19818
Ontario1989
Genesee1954
Tompkins1550
Chemung1361
Chenango1250
Tioga12421
Livingston1187
Wayne1103
Herkimer1053
Oswego1053
Clinton954
Montgomery824
Wyoming825
Cattaraugus820
Cayuga801
Chautauqua784
Delaware784
Jefferson720
Otsego695
Seneca550
Schoharie490
Allegany450
Yates396
Cortland390
Essex360
Lewis200
Franklin200
Schuyler110
Hamilton50
Unassigned00
Utica
Clear
70° wxIcon
Hi: 90° Lo: 65°
Feels Like: 70°
Oneonta
Clear
68° wxIcon
Hi: 84° Lo: 64°
Feels Like: 68°
Herkimer
Clear
70° wxIcon
Hi: 90° Lo: 65°
Feels Like: 70°
Thendara
Clear
70° wxIcon
Hi: 87° Lo: 60°
Feels Like: 70°
WKTV Radar
WKTV Temperatures
WKTV Severe Weather
Click here to learn more about A Healthier Mohawk Valley
Saluting Those Who Are Proud 2 Serve
Senior Send-Off brought to you by Herkimer College
Menu 2 Go list of takeout dinners & fish fries
Apply to Go the Distance 2020
23 courses for only $79.99