National Public Safety Telecommunicators Week shines spotlight on 911 dispatchers

It’s National Public Safety Telecommunicators Week – a time to show appreciation for the 911 dispatchers who work every day to get people the help they need in an emergency.

Posted: Apr 15, 2021 3:41 PM

ORISKANY, N.Y. – It’s National Public Safety Telecommunicators Week – a time to show appreciation for the 911 dispatchers who work every day to get people the help they need in an emergency.

The men and women who work in emergency services have to remain calm and collected during dire situations.

“They are the first person who will be in touch with the people any of the first responders are seeing after the fact, and they gather that information and relay it to the first responders as well as keeping those people who are on the call calm,” said Edward Stevens, director of Oneida County Emergency Services.

While emergency crews hear dispatchers daily over phones, radios and scanners – they don’t normally get to put a face with the voice.

“Often heard, rarely seen; and that goes for the callers and people that they deal with, as well as really the first responders. They hear them all the time over the year, but they rarely see them,” said Stevens.

National Public Safety Telecommunicators Week was established in 1981, and designated on April 11 - 17 this year.

New York Coronavirus Cases

County data is updated nightly.

Cases: 2373659

Reported Deaths: 54904
CountyCasesDeaths
Kings31693410717
Queens30446810139
Suffolk2263213507
Nassau2057483244
Bronx2012496686
New York1607744600
Westchester1403622327
Erie984751879
Richmond853091901
Monroe775831154
Orange54237887
Rockland50600768
Onondaga45436707
Dutchess33589483
Albany28239368
Oneida25527541
Niagara22005382
Broome21557384
Saratoga18312186
Ulster16239271
Schenectady15162214
Rensselaer13180154
Putnam1176595
Chautauqua10796155
Oswego9496100
Chemung8956144
St. Lawrence8774115
Ontario846496
Steuben8285156
Cayuga7828100
Sullivan776581
Jefferson737071
Wayne686877
Cattaraugus667596
Genesee6017127
Herkimer5937116
Tompkins588959
Clinton558534
Madison533897
Fulton523297
Livingston514066
Montgomery5023133
Cortland478369
Warren464676
Columbia4608107
Tioga436867
Chenango414886
Otsego413051
Allegany398192
Greene391983
Wyoming388454
Washington387061
Orleans358983
Franklin344415
Lewis315936
Delaware301740
Seneca244459
Schoharie205420
Essex192929
Yates138126
Schuyler126416
Hamilton4073
Unassigned12529
Out of NY0288
Utica
Clear
61° wxIcon
Hi: 75° Lo: 48°
Feels Like: 61°
Oneonta
Clear
59° wxIcon
Hi: 73° Lo: 45°
Feels Like: 59°
Herkimer
Clear
61° wxIcon
Hi: 77° Lo: 48°
Feels Like: 61°
Old Forge
Clear
61° wxIcon
Hi: 72° Lo: 44°
Feels Like: 61°
WKTV Radar
WKTV Temperatures
WKTV Severe Weather
NEW Game Day Deals each week
Follow the 2021 Go the Distance Team - sponsored by Gilroy Kernan & Gilroy
Chapter Photofacial Therapy Giveaway
Looking for work or looking to hire? Check out the WKTV Job Fair!
Saluting Those Who Are Proud 2 Serve