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Public Service Commission orders Charter/Spectrum to leave New York State

The state Public Service Commission on Friday claimed the company is not meeting public benefit conditions agreed to in 2016.

Posted: Jul. 27, 2018 3:17 PM
Updated: Jul. 27, 2018 3:18 PM

ALBANY - New York regulators have revoked their approval of Charter Communications' merger with Time Warner Cable and ordered the company to find another cable provider for its more than 2 million customers in the state.

The state Public Service Commission on Friday claimed the company is not meeting public benefit conditions agreed to in 2016. A key complaint centers on the company's commitment to expand its broadband network to underserved areas.

They ordered Charter, doing business as Spectrum, to file a plan within 60 days to ensure an "orderly transition to a successor" provider or providers.

Assemblyman Anthony Brindisi, who is running for Congress this fall, has pushed for Charter/Spectrum to live up to the promises the company made when it took over Time Warner Cable. He released a statement Friday afternoon, saying:

"It’s high time New York cut the cord with Spectrum Cable and provided residents with more competition. Over the past several years, I have heard from literally hundreds of constituents who have called me and signed my online petition, and they are absolutely fed up. They’ve had it with poor customer service; sudden surprise rate hikes they cannot afford; and promises that are not being kept by Spectrum. What is just as bad is that thousands of New Yorkers who are waiting for the broadband access Spectrum keeps advertising it is providing are still stuck with 20th Century technology. I am pleased that the PSC is taking these serious concerns to heart, and is looking out for the hundreds of thousands of Spectrum customers across the state being shortchanged when it comes to cable and Internet service.”

Charter says it remains focused on expanding broadband and said "rhetoric often becomes politically charged" in election years.

Charter provides cable service in the greater Utica area and throughout the state, including Buffalo, Rochester, Syracuse, Albany, Manhattan, Staten Island, Queens and parts of Brooklyn.

Information from the Associated Press was used in this report.

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