Veterinarians have been seeing animals for emergency services throughout the pandemic, but are just now returning to routine services. At the Burrstone Animal Hospital you won’t see any animals in the waiting room, and that’s because they’re all outside of the building. The idea is to keep human to human contact to a minimum to avoid the possibility of transmitting COVID 19. Dr. Noelle Perry is the Medical Director at the Burrstone Animal Hospital.
"Clients have been very understanding. Understand that we’re trying to keep them safe and ourselves safe so that we can stay open to serve the public and the pet community."
Dr. Perry says it’s important to quarantine yourself from your pet if you experience any symptoms the same way you would a family member, even though there’s been no proof of animal to human or human to animal transmission. Pet owners like Robert Frankland don’t mind the social distancing rules, and are happy to wait their turn out in the parking lot.
(Is it better than actually going in and having to wait?) "Oh yeah because he gets all riled up when he goes in there and smells the other dogs, so now all he does is sit here and see the other dogs. It’s actually pretty easy. The Doctor gives us a phone call, and they come right out, pick em’ up, and it’s a quick process… painless."
The New Hartford Animal Hospital is conducting business in a similar fashion. New Hartford Animal Hospital Medical Director Dr. Abby Regner says while there has been rare cases of COVID like symptoms found in cats, there’s been no proof of transmitting the virus between animals and humans, but she also talked about why it’s important to maintain some kind of caution when symptoms are present.
"As we’ve learned viruses can transmit themselves very readily and CAN have the ability to mutate, so we always need to respect the fact that we live so intimately with our pets. There’s always a chance, COVID or not that any virus can potentially put us at harm, which is why it’s so important to keep your pets happy and healthy."
There’s no set date for when normal waiting room business practices will continue, but curbside pick-up seems to be working well for pet owners, pets, and the veterinarians.