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Nuisance Call Act aims to curb unwanted telemarketing calls

Legislation has been signed in an effort to combat unwanted telemarketing calls by requiring entities to create do-not-call lists and offering customer’s the option to be added if they wish.

Posted: Dec 3, 2019 9:50 AM
Updated: Dec 3, 2019 10:00 AM

Legislation has been signed by Gov. Andrew Cuomo in an effort to combat unwanted telemarketing calls by requiring entities to create do-not-call lists and offering customers the option to be added if they wish.

The Nuisance Call Act requires telemarketers making live sales calls to tell customers that they can request to be added to a do-not-call list for that specific entity. If the customer decides they do not want any future calls, the call must immediately be ended and the telemarketer must add the person’s number to the do-not-call list.

The legislation also prohibits telemarketers from sharing a customer’s contact information with any other person, corporation or entity without the customer’s written consent.

The act, which was sponsored by Sen. Joe Griffo, will take effect in 90 days.

“Bothersome, troublesome and inconvenient telemarketing calls at all hours of the day have become a major nuisance for many New Yorkers,” said Griffo. “I am hopeful that this bill will help to alleviate the amount of unwanted telemarketing calls residents throughout the state receive on a daily basis.”

Another bill introduced by Griffo would require telecommunications companies provide free call mitigation technology to their customers in order to stop fraudulent ‘spoofing’ calls. The legislation proposes fining companies $25,000 per day if they fail to comply. The bill is currently in state Senate’s Energy and Telecommunications Committee.

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