UTICA, N.Y. --- Over the weekend, The Grand nursing home resident RaeJean Wallace posted a video that went viral of her speaking out about the alleged horrible way she's been treated.
Management from The Grand responding to Raejean's video. Vice President Bruce Gendron spoke to NEWSChannel 2 over the phone regarding the allegations.
"We are doing a full investigation into the allegations that she's made despite the fact that many of them we know right off the bat are inaccurate. We're going to do a full investigation and we're going to report to the Department of Health so that they can do an independent investigation into her allegations as well," said Gendron.
Gendron also said the Department of Health does between 5 to 6 random audits of the facilities a year.
Currently visitors are not allowed inside of the nursing homes due to COVID-19.
Former nursing home Ombudsman Martha Bundy said allowing family members to visit their loved ones more frequently would help the family keep an eye on the quality of treatment.
"It would make a big difference. If they 7 days a week could have some of the residents come to sit with them 6 feet apart in the dining room," said Bundy.
Senator Joe Griffo is introducing a bill that would expand nursing home visitation and allow family members to place monitoring devices inside of the resident's room allowing families to stay connected.
"We have all of these great devices and technology that's available. There's been resistance from the nursing home industry. Using the cover of Hipaa and things of that nature. Now I can understand if you're in a joint room then that becomes a little challenging, but as far as I know, most of them are single occupancy," said Griffo.
Before the bill moves forward, it needs to be debated and discussed in the Assembly and the Senate.