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Small Business Saturday has become a big day for small business owners

News Channel 2's Gary Liberatore checks out the response for Small Business Saturday at the New Hartford Shopping Center

Posted: Nov. 25, 2017 3:13 PM
Updated: Nov. 25, 2017 6:22 PM

New Hartford, N.Y. - The New Hartford Shopping Center is home to many small locally owned businesses, some of which have been in business for decades.


That is a big reason why the stores at the shopping center were packed on this Saturday after Thanksgiving, which has become known as Small Business Saturday.

Herb Philipson's which is one of the longest standing tenants of the New Hartford Shopping Center, saw quite the foot traffic on Saturday, and quite the sales figures, at least when we were there.

Philipson's manager Elizabeth Bello says the Small Business Saturday has become a win-win for both the retailers and the consumers, "It's helping one another and supporting each other."

Charlie Celi opened Forever Leather in 1981 and says just having a day that puts the spotlight on how important small businesses are, helps small businesses as more and more people have flocked to the big-box stores over the past two decades.

Celi says there are many keys to getting customers, but he says the key to staying in business for a long time is keeping those customers, "Most of the places here are repeat business, if you don't take care of your customers you're not going to do business."

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