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Tenants of the Jeffrey Hardware Apartments reporting poor conditions

State money totaling $11 million went into renovating the Jeffrey Hardware apartments in Utica, now owned by Christopher Community, but tenants are voicing their concerns.

Posted: Jan 4, 2019 6:53 PM
Updated: Jan 5, 2019 5:03 AM

UTICA, N.Y. -- State money totaling $11 million went into renovating the Jeffrey Hardware apartments in Utica, now owned by Christopher Community, but tenants are voicing their concerns.

Ever since move-in day this past summer, some tenants have voiced concerns with the living conditions. It wasn’t until the incident this past week, where some tenants say they had enough.

NewsChannel 2 received reports of water damage inside of the building. After some research, WKTV found the cause of the damage was an overflowing toilet coming from the third floor of the building.

The issue caused water damage to the second floor, which subsequently caused tenants to have to relocate to the Best Western on North Genesee Street.

"We're not allowed to go back there, we are not supposed to. I'm going to have to find myself going back there because there are things that I need, and we were rushed out of there. I reached out to Catholic Charities and if I go there now, then they will give me a $30 voucher for Price Chopper. But they are really the only agency that has reached out to help. Everywhere else I go, they say it's the building managers who are responsible," said one of the tenants, who requested not to be shown on camera.

Water damage is now being added to the list of alleged problems with the building. Some tenants say there is no insulation inside of the building. They alsp claim that cold air is seeping through the walls, and outlet sockets.

The Christopher Community has been in touch with the tenants throughout the process, but they still feel they are being treated unfairly.

Since the tenants allegedly had no reasonable time to pack belongings before leaving, some have to resort to local charities to be able to eat. They feel that building management should be helping more than they say they are.

"You put us up for two days, then you tell me that there is an additional two to three days -- just to dry my apartment before you make the repairs. So, we are going out now maybe a week. Where am I supposed to stay? What am I supposed to eat, you know? It’s not fair," the same tenant said.

The tenants question whether the building was up to code. NewsChannel 2 reached out the the city’s codes department to look into the inspection process. The Christopher Community had no comment on the matter.

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